1. Cancellation Policy
Labgex Innovations Private Limited understands that circumstances may arise where clients need to cancel services. The cancellation policy outlined below is designed to provide clarity on the process and associated terms.
1.1 Custom Enterprise Application Development, e-commerce platforms, and Mobile App Development Services
Clients who wish to cancel a project or service agreement must provide written notice to Labgex Innovations Private Limited. The notice should be sent to inbox@labgex.com and include details such as the project name, client name, and reason for cancellation.
Labgex Innovations Private Limited will assess the cancellation request and, if applicable, provide a cancellation fee based on the stage of the project and resources invested.
2. Refund Policy
Labgex Innovations Private Limited is committed to client satisfaction, and we strive to provide high-quality services. Our refund policy is outlined below.
2.1 Custom Enterprise Application Development, e-commerce platforms, and Mobile App Development Services
Refunds for services rendered are generally not provided due to the nature of custom software development. However, Labgex Innovations Private Limited will review refund requests on a case-by-case basis.
Refund requests must be submitted in writing to inbox@labgex.com and include details such as the project name, client name, and a detailed explanation of the reasons for the refund request.
Labgex Innovations Private Limited reserves the right to approve or deny refund requests based on factors such as project completion status, resources expended, and adherence to project timelines.
3. Contact Information
If you have any questions or concerns about our cancellation and refund policy, please contact Labgex Innovations Private Limited at inbox@labgex.com or +91 9745 746 250.